Ad campaigns can take 5-7 business days to be completed. This timeframe is considered from the time all required assets (images, videos, etc.) are provided to our team (not from the time the order is placed, or from the time the onboarding documents are completed in the dashboard).

Maintenance and optimizations are performed a minimum of once a week. When we implement changes to a campaign, those changes will need time to run before we can judge their performance. Be aware that changes early on in a campaign will reset the learning phase and it's as if the ads started running from scratch when those changes are made. Please note that we need to give ads time to perform. Sometimes campaigns perform outright, but other times they can take a bit of time to hit a good stride. This is especially true for accounts that have never advertised before.

We provide you with weekly reporting. We also have the dashboard available to you 24/7 (the dashboard's purpose is to replace many of the needs of actual reporting). If you need any other type of data, you can make the request to your customer service representative through the communications platform. You can always login to your dashboard and view the campaign metrics.

The amount of campaigns, ad sets, and ads are limited by the tier purchased. Tier limitations are displayed in the store. If you need an additional campaign/ad set/ad for the account that falls outside of the tier limitations, you will need to upgrade the subscription.

Unfortunately, no. We will create an account for you on our end. If you have run ads in the past, we may request access to your Google Ads account so we can review the data.